MAUREEN STEVENS
Professional History
My Qualifications
Albuquerque Public Schools - Truman Middle School
Albuquerque, NM
Educator
2018 - Present
Truman Middle School is an AVID Demonstration School.
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Social Studies Educator, Grade 8
Subjects included: Geography, Exploration, Colonization, and American History up to Reconstruction.
Social Studies Educator, Grade 7
Subjects included: Geography, Early Indigenous Peoples, Spanish Expansion, Statehood through Present Day issues with an emphasis on Mexican, Native American, and New Mexican Culture, Religion, Diversity, and Governments.
Health Educator, Grade 7
Subjects included: Mental and emotional health (personal health care, screenings, counseling, negotiation skills, bullying, coping skills and depression). Prevention and control of disease, Consumer health, Family life, Personal Health, Nutrition, Injury Prevention and Safety, Substance Use and Abuse, Community Health, Environmental Health, Teen Dating and Violence.
Duties for all grades Included:
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Creating and implementing strategic standards-based material for 150 students.
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Emphasizing student growth and abilities while employing a cognitive maturation model.
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Integrating AVID (Advancement Via Individual Determination) Program strategies within curriculum planning and teaching methods to guide students to critical questioning and knowledge integration.
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Supporting diverse students and their intellectual, emotional, and physical growth and education.
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Verizon Wireless
Albuquerque, NM
Customer Service Analyst
2008 - 2015
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Created and implemented material for global support training for up to 1,300 representatives.
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Analyzed and predicted business needs for staffing resulting in an improvement of the customer service ratings, earning (4) J.D. Power “Best In Customer Service Awards.
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Partnered with business leaders to create and implement global tools to improve the customer’s experience.
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Earned “Credo Ambassador” award for service to Verizon.
Skills
My Unique Talents
People Skills
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Critical Thinking
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Patient
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Strong Leadership
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Excellent Communicator
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Conflict Resolution
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Respectful
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Inclusive
Classroom Management
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Organized
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Exceptional Analytical and Conceptual Thinking Skills
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Time Management
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Curriculum Design
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Flexible and adaptable
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In person & Virtual Learning
Software & Soft Skills
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Microsoft Office (Word, Excel, PowerPoint, OneNote, Project, Outlook, Visio, Teams, Skype, SharePoint
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Capable Decision Maker
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Enthusiastic!
Academic Experience
My Studies
MS- School Counseling
Walden University
Currently Enrolled
Relevant Coursework:
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Help students adapt and adjust to their surroundings
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Focuses on increasingly complex challenges that students face, from self-esteem issues to bullying
MS- Psychology
Walden University
2018
Relevant Coursework:
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Criminal Investigation Analysis
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Psi Chi, International Psychology Honor Society
BA - Psychology
University of New Mexico
Focus - Criminal Investigation Analysis
2016
Relevant Coursework:
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Major, Psychology
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Minor in Sociology
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Cum Lade Graduate
Central New Mexico Community College
University of New Mexico
Focus - Criminal Investigation Analysis
Relevant Coursework:
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Alternative Teaching Licensure - Secondary Education
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EMT - Basic Training
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